Frequently Asked Questions (FAQ)

Anyone can create their own Wemply demo database! The core system is very simple, but what makes us stand out is our modularity and the ability to customize functionalities using additional tables and fields.

If you're interested in exploring Wemply further, you can either try it yourself or let us know, and we can forward your contact to our sales team for a brief introductory demo!
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Getting the app is super easy! Simply go to DOMAIN.wemply.com on your mobile device, and you’ll immediately see a Download button.

For a detailed step-by-step guide, check out our instructions.
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An employee can reset their password by visiting DOMAIN.wemply.com and clicking on "Forgot Password?" to receive a password reset email.

Additionally, administrators have the option to send a password reset email to the employee.
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Sometimes, outdated information may be stored in the background on certain devices or browsers. The easiest fix is to clear cookies and cache in the browser.

Steps to clear cache and cookies:

After clearing the cache, try logging in again. If the issue persists, contact support.

Employees can manage their working hours and leave through Wemply’s platform.

For a detailed guide to share with your employees, visit:
​ In Estonian: https://help.wemply.com/et/articles/9656828-veebiapi-kasutamine
​ In English: https://help.wemply.com/et/articles/9930094-using-the-wemply-application

An employee can access their personal information by going to their employee profile:

By the time you receive the device, it has already been pre-configured based on your requirements and for the employees registered in the Wemply system.

Administrators have the right to manage employees and update their details, including adding biometric data (fingerprint, facial recognition, or access card), depending on the device.

Additionally, specific employees can be assigned the role of "Biometric Device Administrator" to manage biometric registrations.

Depending on the settings, logging work hours can be as simple as scanning your registered face or fingerprint, and the system will automatically start or stop tracking your work time.

Alternatively, we can configure the device to require confirmation after identification—prompting employees to select whether they are starting or ending their shift.

Let us know your preference, and we can adjust the settings accordingly!

A extra field (extra table) in Wemply allows you to store additional information that was not previously available for input.

For example, when you add custom fields to an employee profile, they work just like other standard data fields.

Important Note:
Custom fields are module-specific, meaning they do not sync automatically across different sections, even if they have the same or similar names.
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If you're unsure how a specific permission group works or how it appears to employees, you can create a "demo" employee for testing.
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Best way to test:

To adjust the columns displayed in a view:

For Administrators:
Admins can also change default table settings for the entire domain. This means that users who haven’t manually customized their view will see the same column order as set by the admin.
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The columns shown in the table view and the columns exported in a file are separate settings.

To adjust the file’s columns:

This allows you to customize both on-screen tables and exported reports independently.
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If you want to see work hours for a specific site (object) without filtering employees separately:

This method helps focus on site-specific work data while keeping the employee list dynamic.

The "Type" option under permissions typically refers to settings or more detailed selections that users can access.

For example, in leave types:

This applies similarly to other system configurations where different levels of access are required.

Every custom field and table can be managed and restricted based on permission groups.

This allows for controlled access while keeping necessary information visible to the right users.
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In permission groups, you can set employee basic data visibility/editing to partial access. This means:

Editable fields (by employee or direct manager):

Viewable fields (for subordinates):

This ensures employees can update their essential details, while managers see relevant team information.

It is possible to configure different settings for leave types based on the desired leave category (or country regulations).

For example, April 18, 2025, is Good Friday, and April 20, 2025, is Easter Sunday. Both are public holidays and considered non-working days. Depending on the settings, the total length of leave may vary accordingly.
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This usually happens for one of two reasons:

If it is not necessary to restrict the employee to a specific location for work hours, you can remove this restriction from their contract to make scheduling easier. Just ensure that the employee has an assigned location under their basic information so that work hours are automatically linked.